So let’s get down to chat trolls, or trolling, in general. Now there’s different types of chat trolls. There are the type of conversations that are extremely funny, where people take something maybe serious that you said and just hit a whole 360 on it and give you a … It’s kind of like a funny outlook on situations right? You can think of a number of ways you can take a sentence and spin it, in a good way.
Trolls are not always bad, they can lead into very, very great streams. But then there are those that are destructive. Those that are commenting things that are not really beneficial to you, your mood, the health of your stream, and this is extremely important for the viewer and the streamer himself. As a broadcaster it is extremely important for us to have a positive environment as far as chat room goes. The only way I can explain this is like, think of it as, you are showing up to work daily, and your co workers are the people you talk to on a daily basis, these guys, you would want them to have respect for you, love for you. A nice place, a nice place where you can go about and have a good time.
You don’t want hostile comments being thrown back and forth. Your other viewers are not going to enjoy it, and the best way to deal with them is to remove them. Lay down the guide, lay down the line extremely early. Let it be known that this is not going to go down in your chat. So at the end of the day, you don’t want to eliminate chat trolling completely, you just want to change the way it’s done. You want it to be done with the right intentions, fun intentions, all laughs, all jokes, that’s a good troll. A bad troll is someone that comes in there and just turns your mood and makes it a little bit sour, so again just eliminate the sentences, delete them, ban them, give them warnings. Twitch exercises features where you can turn on auto moderation, you can turn on features that, before the chat hits the actual open chat room, it can be reviewed for several seconds. There’s a lot of small features and kinks, especially on the Twitch platform, I’m not sure, which one you’ll be streaming on, but I was talking about my Twitch experience.
The platform’s job as well, is definitely there to back you up and help you out, so take a look at your settings, make sure you’re exercising all the features on your actual platform itself to help you have a good time. There’s ways to stop people from talking to you that are probably just creating a new account. Those are the guys that are going to keep spamming even after they get banned. You want to just turn on all these small little features to help you out, to keep the health of your chat up, keep the energy, keep your mood good, and help you have a great stream at the end of the day.
Another way to eliminate chat trolls is to not venture down certain type of conversations. Certain topics are just hot ones, fiery ones that are going to just entice negativity or rude jokes, funny things like that. You don’t want to tailor towards those types of conversations, just steer clear of certain things and I think overall, as long as you’re just removing it right away, don’t show them that you’re being affected by these things, just brush it off your shoulder. You can of course … You know you can feel it, everyone’s human, but it’s about how you keep your composure, and whether or not these guys are going to keep coming back, because if you keep fueling them with your emotion, they’re going to see it, they’re going to get a laugh out of it, they’re going to get a kick out of messing with you, and they’re going to keep returning.
I find the best way to deal with an uncomfortable situation or something you don’t want to deal with, you pay them no mind. There’s nothing worse than just being flat out ignored. So, think about that, just ignore them, brush if off your shoulder remove it, and act like you didn’t even see it. That’s the best way to deal with chat trolls by far.