Scam Shield protects every Metro customer with T-Mobile's advanced scam-blocking technologies—for FREE. And with our Scam Shield app, you can easily manage your anti-scam features. Plus, everything is saved on the T-Mobile network, so your settings will stay, even if you remove the app or get a new phone.
Features included with the Metro by T-Mobile Scam Shield app:
• Scam Block: helps keep all likely scammers off your phone entirely, so you can answer more confidently.
• Scam Reporting: identifies suspicious callers or fraudsters and helps prevent their calls from being received by you—or others—in the future.
• Caller ID: reduces unidentified calls by displaying a caller's information, even if they're not in your contact list.
• Scam Counter: shows you the number of likely scam calls blocked and kept off your phone when Scam Block is turned on, and the number received when it's turned off.
• Mark Your Favorites: ensures that calls from important numbers always come through—even if they've been labeled as Scam Likely.
Upgrade to Scam Shield Premium to enjoy even more call protection features.
Metro Scam Shield Premium features:
• Manage your block list and send calls to voicemail.
• Send categorized call types to voicemail.
• Get information with reverse number lookup.
• Get voicemails texted to you automatically.*
*Requires additional activation via My T-Mobile or app download.