Splashtop On-Demand Support

Splashtop On-Demand Support

Tools | Splashtop

Play on PC with BlueStacks – the Android Gaming Platform, trusted by 500M+ gamers.

Page Modified on: December 11, 2019

Play Splashtop On-Demand Support on PC

Get remote support of your mobile device from any computer (Windows, Mac, Linux, Chromebook) with Splashtop On-Demand Support (SOS) account. User can real-time screen share to remote technician. Technician will be able to share clicking pointer remotely to help guide the user. Session connection is encrypted using 256-bit AES / TLS .

For selective Android devices (i.e. Samsung, Lenovo, LG), remote control is possible, enabling remote technician to control your mobile device.

**Separate commercial license required when using SOS for Zebra, Honeywell, and other rugged devices

This app requires Device Admin permission to enable remote control of Samsung devices.

Quick Guide:
1. Download and launch SOS app on your mobile device
2. Share the session ID to your remote technician who has Splashtop On-Demand Support (SOS) account

Play Splashtop On-Demand Support on PC. It’s easy to get started.

Download and install BlueStacks on your PC
Complete Google sign-in to access the Play Store, or do it later
Look for Splashtop On-Demand Support in the search bar at the top right corner
Click to install Splashtop On-Demand Support from the search results
Complete Google sign-in (if you skipped step 2) to install Splashtop On-Demand Support
Click the Splashtop On-Demand Support icon on the home screen to start playing