AT&T Device Help
AT&T Device Help

AT&T Device Help

Tools

| AT&T Services, Inc.

Play on PC with BlueStacks or from our cloud

  • Overview
  • How to Download

Page Modified On: June 06, 2025

Run AT&T Device Help on PC or Mac

Multitask effortlessly on your PC or Mac as you try out AT&T Device Help, a Tools app by AT&T Services, Inc. on BlueStacks.

About the App

Ever had that moment when your phone’s acting up and you just want a little help, without the hassle? AT&T Device Help is here to make things easier. Whether you’re new to your smartphone or a pro, this handy app from AT&T Services, Inc. puts helpful guides, tips, and troubleshooting right at your fingertips. It’s like having a mini tech support buddy in your pocket, always ready for when something goes sideways.

App Features

  • Easy How-To Guides
    No more guessing! Get simple, step-by-step instructions for using your phone’s tools, exploring features, and solving common problems.

  • Performance Updates Alerts
    The app lets you know when something’s out of date or needs a little tune-up—so you can keep things running smoothly without lifting a finger.

  • Instant Troubleshooting
    Not sure what’s wrong? The quick diagnostic tools can check your device for issues and guide you through speedy fixes, so you’re not stuck searching for answers.

  • Expert Tips
    Want to get more from your phone? You’ll find handy advice and insider tricks to use your device smarter—no secret knowledge required.

  • Guided Help Using Accessibility Features
    If you ever need extra direction, you can enable a special Guide Me function powered by the Google Accessibility API, which walks you through troubleshooting steps right on your screen.

  • Fits Your Routine
    Whether on your phone or even while multitasking on BlueStacks, AT&T Device Help conveniently slips into your tech routine, always ready to lend a hand.

Big screen. Bigger performance. Use BlueStacks on your PC or Mac to run your favorite apps.

How to Download and Run AT&T Device Help on PC or Mac

  • Download and install BlueStacks on your PC or Mac

  • Complete Google sign-in to access the Play Store, or do it later

  • Look for AT&T Device Help in the search bar at the top right corner

  • Click to install AT&T Device Help from the search results

  • Complete Google sign-in (if you skipped step 2) to install AT&T Device Help

  • Click the AT&T Device Help icon on the home screen to start playing

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Minimum System Requirements

With BlueStacks 5, you can get started on a PC that fulfills the following requirements.

  • Operating System

    Microsoft Windows 7 or above, macOS 11 (Big Sur) or above

  • Processor

    Intel, AMD or Apple Silicon Processor

  • RAM

    at least 4GB

  • HDD

    10GB Free Disk Space

Note:

* You must be an Administrator on your PC. Up to date graphics drivers from Microsoft or the chipset vendor.

AT&T Device Help - FAQs

  • How to Run AT&T Device Help on Windows PC & Mac?

    Run AT&T Device Help on your PC or Mac by following these simple steps.

    • Click on ‘Download AT&T Device Help on PC’ to download BlueStacks
    • Install it and log-in to Google Play Store
    • Launch and run the app.
  • Why is BlueStacks the fastest and safest platform to play games on PC?

    BlueStacks respects your privacy and is always safe and secure to use. It does not carry any malware, spyware, or any sort of additional software that could harm your PC.

    It is engineered to optimize speed and performance for a seamless gaming experience.

  • What are AT&T Device Help PC requirements?

    Minimum requirement to run AT&T Device Help on your PC

    • OS: Microsoft Windows 7 and above:
    • Processor: Intel or AMD Processor:
    • RAM: Your PC must have at least 2GB of RAM. (Note that having 2GB or more disk space is not a substitute for RAM):
    • HDD: 5GB Free Disk Space.
    • You must be an Administrator on your PC.