First Step Help
First Step Help

First Step Help

Tools

| RouteThis

Play on PC with BlueStacks or from our cloud

  • Overview
  • How to Download

Page Modified On: April 15, 2025

Run First Step Help on PC or Mac

Get freedom from your phone’s obvious limitations. Use First Step Help, made by RouteThis, a Tools app on your PC or Mac with BlueStacks, and level up your experience.

About the App

First Step Help by RouteThis is your go-to solution for seamless network diagnostics and support. Curious about what’s bogging down your internet? This app performs a detailed scan, allowing you to swiftly share results with a support representative, ensuring your web connection woes are resolved quickly. With First Step Help, you’re steps away from maximizing your internet experience.

App Features

  • Comprehensive Diagnostics
    Run detailed network tests to identify issues efficiently. The app makes it easy for your support agent to see exactly what’s happening with your connection.

  • Live View Assistance
    Need more help? Get a real-time view of your setup through a Live View session. It’s like having a tech guru right on your screen.

  • Router Configuration
    Easily adjust your router settings—whether it’s a simple tweak or major changes, the Router Check feature’s got your back.

  • Enhanced Data Access
    Location permissions enable access to additional network data, giving a fuller picture of your setup.

Note: For an optimal experience on your PC, consider using BlueStacks.

Eager to take your app experience to the next level? Start right away by downloading BlueStacks on your PC or Mac.

How to Download and Run First Step Help on PC or Mac

  • Download and install BlueStacks on your PC or Mac

  • Complete Google sign-in to access the Play Store, or do it later

  • Look for First Step Help in the search bar at the top right corner

  • Click to install First Step Help from the search results

  • Complete Google sign-in (if you skipped step 2) to install First Step Help

  • Click the First Step Help icon on the home screen to start playing

video
Watch Video

Minimum System Requirements

With BlueStacks 5, you can get started on a PC that fulfills the following requirements.

  • Operating System

    Microsoft Windows 7 or above, macOS 11 (Big Sur) or above

  • Processor

    Intel, AMD or Apple Silicon Processor

  • RAM

    at least 4GB

  • HDD

    10GB Free Disk Space

Note:

* You must be an Administrator on your PC. Up to date graphics drivers from Microsoft or the chipset vendor.

First Step Help - FAQs

  • How to Run First Step Help on Windows PC & Mac?

    Run First Step Help on your PC or Mac by following these simple steps.

    • Click on ‘Download First Step Help on PC’ to download BlueStacks
    • Install it and log-in to Google Play Store
    • Launch and run the app.
  • Why is BlueStacks the fastest and safest platform to play games on PC?

    BlueStacks respects your privacy and is always safe and secure to use. It does not carry any malware, spyware, or any sort of additional software that could harm your PC.

    It is engineered to optimize speed and performance for a seamless gaming experience.

  • What are First Step Help PC requirements?

    Minimum requirement to run First Step Help on your PC

    • OS: Microsoft Windows 7 and above:
    • Processor: Intel or AMD Processor:
    • RAM: Your PC must have at least 2GB of RAM. (Note that having 2GB or more disk space is not a substitute for RAM):
    • HDD: 5GB Free Disk Space.
    • You must be an Administrator on your PC.