What’s better than using AC Support by Samsung South East Asia, Oceania and Latin America? Well, try it on a big screen, on your PC or Mac, with BlueStacks to see the difference.
About the App
AC Support is a practical companion for technicians who work with Samsung residential air conditioners. Built by Samsung South East Asia, Oceania and Latin America, this Tools app pulls repair guidance, product details, and handy calculators into one place so you can get answers fast. Prefer a bigger screen at the workshop? You can also use AC Support on your PC with BlueStacks.
App Features
- Repair toolkit: Look up error codes in seconds and see what they mean, plus the steps and tips to fix common issues on Samsung residential units.
- Manuals library: Quickly find and download service, installation, and user manuals so you’re never hunting for the right document on a job.
- Disassembly guidance: Get model-specific tear-down guidance to safely access components without guesswork.
- PCB option coding: Program replacement PCBs with the correct option codes to match the unit’s configuration after a board swap.
- Parts lookup: Browse parts lists by model and pinpoint the exact part numbers you need before ordering.
- Product catalog: Explore detailed specs for single-split, multi-split, and floor-standing models to understand capabilities and compatibility.
- Smart filters: Search and filter models by type, cooling capacity, and other key attributes to zero in on what fits the job.
- Sizing and capacity: Calculate cooling capacity needs with recommendations based on room type and usage, so selections aren’t a shot in the dark.
- Unit converter: Convert between standard units of measurement on the fly—no separate calculator required.
- Service locator: Find nearby authorized service centers and see their opening hours to plan visits efficiently.
- Quick support info: Access the Samsung helpline number from within the app when you need an extra hand.
Switch to BlueStacks and make the most of your apps on your PC or Mac.




