AC Support
AC Support

AC Support

Tools

| Samsung South East Asia, Oceania and Latin America

Play on PC with BlueStacks or from our cloud

  • Overview
  • How to Download

Page Modified On: October 23, 2025

Run AC Support on PC or Mac

What’s better than using AC Support by Samsung South East Asia, Oceania and Latin America? Well, try it on a big screen, on your PC or Mac, with BlueStacks to see the difference.

About the App

AC Support is a practical companion for technicians who work with Samsung residential air conditioners. Built by Samsung South East Asia, Oceania and Latin America, this Tools app pulls repair guidance, product details, and handy calculators into one place so you can get answers fast. Prefer a bigger screen at the workshop? You can also use AC Support on your PC with BlueStacks.

App Features

  • Repair toolkit: Look up error codes in seconds and see what they mean, plus the steps and tips to fix common issues on Samsung residential units.
  • Manuals library: Quickly find and download service, installation, and user manuals so you’re never hunting for the right document on a job.
  • Disassembly guidance: Get model-specific tear-down guidance to safely access components without guesswork.
  • PCB option coding: Program replacement PCBs with the correct option codes to match the unit’s configuration after a board swap.
  • Parts lookup: Browse parts lists by model and pinpoint the exact part numbers you need before ordering.
  • Product catalog: Explore detailed specs for single-split, multi-split, and floor-standing models to understand capabilities and compatibility.
  • Smart filters: Search and filter models by type, cooling capacity, and other key attributes to zero in on what fits the job.
  • Sizing and capacity: Calculate cooling capacity needs with recommendations based on room type and usage, so selections aren’t a shot in the dark.
  • Unit converter: Convert between standard units of measurement on the fly—no separate calculator required.
  • Service locator: Find nearby authorized service centers and see their opening hours to plan visits efficiently.
  • Quick support info: Access the Samsung helpline number from within the app when you need an extra hand.

Switch to BlueStacks and make the most of your apps on your PC or Mac.

How to Download and Run AC Support on PC or Mac

  • Download and install BlueStacks on your PC or Mac

  • Complete Google sign-in to access the Play Store, or do it later

  • Look for AC Support in the search bar at the top right corner

  • Click to install AC Support from the search results

  • Complete Google sign-in (if you skipped step 2) to install AC Support

  • Click the AC Support icon on the home screen to start playing

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Minimum System Requirements

With BlueStacks 5, you can get started on a PC that fulfills the following requirements.

  • Operating System

    Microsoft Windows 7 or above, macOS 11 (Big Sur) or above

  • Processor

    Intel, AMD or Apple Silicon Processor

  • RAM

    at least 4GB

  • HDD

    10GB Free Disk Space

Note:

* You must be an Administrator on your PC. Up to date graphics drivers from Microsoft or the chipset vendor.

AC Support - FAQs

  • How to Run AC Support on Windows PC & Mac?

    Run AC Support on your PC or Mac by following these simple steps.

    • Click on ‘Download AC Support on PC’ to download BlueStacks
    • Install it and log-in to Google Play Store
    • Launch and run the app.
  • Why is BlueStacks the fastest and safest platform to play games on PC?

    BlueStacks respects your privacy and is always safe and secure to use. It does not carry any malware, spyware, or any sort of additional software that could harm your PC.

    It is engineered to optimize speed and performance for a seamless gaming experience.

  • What are AC Support PC requirements?

    Minimum requirement to run AC Support on your PC

    • OS: Microsoft Windows 7 and above:
    • Processor: Intel or AMD Processor:
    • RAM: Your PC must have at least 2GB of RAM. (Note that having 2GB or more disk space is not a substitute for RAM):
    • HDD: 5GB Free Disk Space.
    • You must be an Administrator on your PC.